Add New Patient
About This Video
New to ReveliaDx or onboarding patients for the first time? This walkthrough shows what happens after a patient is added and how they log in.
You’ll learn where to send patients to access ReveliaDx, how they sign in using their registered email and password, and how to reset a password if they forget it.
The video also explains ReveliaDx’s unified login experience. Patients, practitioners, and staff use the same login screen, and the system automatically assigns the right access level based on the email address.
Best for clinic teams and front-desk staff who need a reliable, repeatable patient login process.
Frequently Asked Questions
Once a patient is added to ReveliaDx by the clinic, they receive a secure email invitation to activate their account. The email includes a link that allows them to set their password and complete account setup.
After activation, patients can log in anytime using their registered email address and chosen password through the official ReveliaDx login page.
If the invitation email is not visible, patients should check their spam or junk folder.
Yes. All users, including patients, practitioners, clinic staff, and administrators, can access ReveliaDx through the same secure login page.
There are no separate portals for different user types. Access to features and information is determined by user role, not by different login URLs.
ReveliaDx uses role-based access controls.
When an account is created, the clinic assigns a specific role (such as patient, practitioner, staff, or administrator). The platform automatically configures permissions based on that role.
After logging in, each user sees a dashboard and features appropriate to their designated access level.
If a user forgets their password:
- Click “Forgot Password” on the login page.
- Enter the registered email address.
- Follow the password reset instructions sent via email.
If the reset email is not received, users should:
- Check spam or junk folders.
- Confirm they are using the correct registered email.
- Contact their clinic administrator for further assistance if needed.
Clinics should direct patients to the official ReveliaDx login page provided in the activation email.
Best practice includes:
- Adding a “Patient Portal” button on the clinic’s website.
- Including the login link in welcome emails.
- Sharing the link in appointment confirmation communications.
Patients should always access ReveliaDx through the official secure login page.